Address
304 North Cardinal
St. Dorchester Center, MA 02124

Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM

Shipping Policy

Thank you for choosing Exonnex LLC for your business needs. We are committed to delivering your orders promptly and efficiently. This Shipping Policy outlines our shipping procedures, rates, and terms. Please read this policy carefully.

1. Shipping Rates

1.1. Free Shipping

  • Orders with a total value of $1000 or more, and weighing less than 100 lbs, qualify for free standard shipping within the contiguous United States.

1.2. Standard Shipping

  • For orders that do not meet the free shipping criteria, standard shipping rates will apply. The shipping cost will be calculated at checkout based on the weight and destination of your order.

1.3. LTL Shipping

  • For larger orders or shipments that require Less-Than-Truckload (LTL) shipping, special rates will apply. These rates will be calculated based on the size, weight, and destination of the shipment.

2. Shipping Times

  • We strive to process and ship orders as quickly as possible.
  • Standard shipping times vary depending on your location and the shipping method chosen at checkout.
  • LTL shipping times may vary and will be communicated to you upon request.

3. Special Requests

  • If you have specific shipping requirements or special requests, please contact our Customer Support team before placing your order.
  • Special shipping requests, including expedited shipping, will be charged accordingly.

4. Tracking Your Order

  • Once your order has been shipped, we will provide you with a tracking number and instructions for tracking your shipment.

5. Shipping Delays

  • While we make every effort to deliver your orders on time, shipping delays may occur due to unforeseen circumstances such as weather conditions, carrier issues, or other factors beyond our control. We will do our best to keep you informed of any delays.

6. Shipping Address

  • Please ensure that your shipping address is accurate and up to date. We are not responsible for orders shipped to incorrect or outdated addresses.

7. Contact Us

If you have any questions or concerns about our Shipping Policy or need assistance with your order, please contact our Customer Support team.